Repair Authorization Program

Guidelines and requirements for arcade and pinball repair work

Updated: 9/8/2025

Program Overview

Columbus Pinball Club maintains a structured repair authorization program to ensure safety, quality, and proper maintenance of our equipment. This program provides members with the opportunity to contribute to the club while maintaining high standards.

Program Goals:

• Ensure equipment safety and reliability
• Provide learning opportunities for members
• Maintain high repair quality standards
• Reduce repair costs through member involvement

Key Principles:

• Safety first in all repair work
• Progressive skill development
• Proper documentation and accountability
• Continuous learning and improvement

Authorization Levels

Level 1

Basic Maintenance

Simple cleaning and basic adjustments

Requirements:

Complete safety orientation
Demonstrate basic tool knowledge
Pass written safety test
Supervised practice sessions (minimum 5 hours)
Board member approval

Allowed Tasks:

Cleaning playfields and cabinets
Adjusting flipper strength (minor)
Replacing light bulbs
Basic switch cleaning
Minor plastic replacement

Restrictions:

No electrical work
No major mechanical repairs
Must work under supervision initially
Report all issues immediately

Level 2

Intermediate Repairs

Mechanical repairs and component replacement

Requirements:

Level 1 authorization for minimum 3 months
Complete intermediate repair training
Demonstrate mechanical aptitude
Pass practical skills assessment
Board member approval
Minimum 20 hours supervised repair time

Allowed Tasks:

Flipper rebuilds and adjustments
Switch replacement and adjustment
Plunger and ball launch repairs
Basic solenoid replacement
Minor playfield repairs
Score motor repairs

Restrictions:

No high-voltage electrical work
No board-level repairs
Document all repairs performed
Use only approved parts

Level 3

Advanced Repairs

Electrical repairs and complex troubleshooting

Requirements:

Level 2 authorization for minimum 6 months
Complete advanced electrical training
Demonstrate troubleshooting skills
Pass comprehensive practical exam
Board member approval
Minimum 50 hours supervised repair time
Background check for liability purposes

Allowed Tasks:

Board-level repairs and troubleshooting
High-voltage electrical work
Display repairs and replacement
Sound system repairs
Complex mechanical repairs
Preventive maintenance programs

Restrictions:

Must follow all safety protocols
Document all work with photos
Use only approved parts and materials
Report all major repairs to board
Maintain repair logs

Safety Requirements

All repair work must follow these safety protocols without exception

Personal Protective Equipment

Safety glasses for all work
Gloves when handling sharp components
Closed-toe shoes required
Hair tied back if long
No loose clothing or jewelry

Electrical Safety

Always disconnect power before work
Use voltage testers to verify power off
Never work on live circuits
Follow lockout/tagout procedures
Use insulated tools for electrical work

Workspace Safety

Keep work area clean and organized
Proper lighting for all work
Ventilation for soldering work
Fire extinguisher nearby
First aid kit accessible

Documentation Requirements

Log all repairs with date and time
Photograph before and after repairs
Document parts used and sources
Note any issues or complications
Report unusual problems immediately

Application Process

Submit Application

Complete repair authorization application form

Provide relevant experience and training
List any certifications or qualifications
Explain motivation for repair work
Provide references if applicable

Safety Training

Complete required safety orientation

Attend safety training session
Review all safety protocols
Complete written safety test
Demonstrate basic tool knowledge

Supervised Practice

Work under supervision to demonstrate skills

Complete minimum supervised hours
Demonstrate proper techniques
Show attention to safety protocols
Display good judgment and decision-making

Assessment & Approval

Board reviews and approves authorization

Board reviews application and performance
Practical skills assessment if required
Final approval by board vote
Authorization level determined

Important Information

Liability & Insurance: All repair work is performed at your own risk. The club maintains liability insurance, but members performing repairs assume responsibility for their work.

Authorization Required: No member may perform repairs without proper authorization. Unauthorized repair attempts will result in immediate suspension of repair privileges.

Time Commitment: Repair authorization requires significant time investment for training and supervised practice. Be prepared to commit to the process.

Team Approach: Even with authorization, we encourage working with other members when possible. Collaboration improves safety and learning.

Ready to Apply for Repair Authorization?

If you're interested in becoming an authorized repair technician, please contact a board member or email us at hello@columbuspinball.club to begin the application process. We're always looking for members who want to contribute to maintaining our equipment.

Note: The application process requires time and commitment.

Goal: Safe, high-quality repairs that benefit the entire club.