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Code of Conduct
Guidelines for creating a positive and welcoming environment
Our Commitment
Columbus Pinball Club is committed to providing a safe, welcoming, and enjoyable environment for all members and guests. This code of conduct outlines our expectations and helps ensure everyone can enjoy their time at the club.
By becoming a member, you agree to follow these guidelines. We believe that clear expectations and mutual respect create the best possible community for pinball enthusiasts.
Conduct Guidelines
Game Care & Equipment
Respect for our pinball machines and equipment
- Treat all pinball machines with care and respect
- Do not intentionally damage or abuse any equipment
- Report any issues or malfunctions immediately to staff or board members
- Follow proper game operation procedures
- Do not attempt repairs unless specifically authorized
- Keep food and drinks away from machines unless in designated areas
Alcohol & Behavior
Responsible consumption and appropriate behavior
- Be mindful of alcohol consumption - know your limits
- Do not arrive at the club already intoxicated
- If you've had too much to drink, arrange for safe transportation home
- Respect others' comfort levels with alcohol consumption
- Follow all local laws regarding alcohol consumption
Respectful Communication
Kind and clear communication with all members and guests
- Be kind and respectful to all members, guests, and staff
- Use clear, respectful language when communicating
- Listen actively and consider others' perspectives
- Avoid aggressive or confrontational behavior
- Respect personal boundaries and space
- Be patient with new members and guests
Recruitment & Guest Relations
Positive interactions during recruitment and open house events
- Welcome prospective members warmly and professionally
- Answer questions about the club honestly and accurately
- Show enthusiasm for pinball and the club community
- Be patient with newcomers who may not know all the rules
- Demonstrate good sportsmanship during games with guests
- Help create a positive first impression of the club
Open Communication & Feedback
Our commitment to transparency and member voice
- We welcome all constructive criticism and comments
- Members are encouraged to voice opinions privately or publicly
- No member will be punished for respectfully expressing their views
- Board members are open to feedback and suggestions
- Concerns can be raised through multiple channels
- We commit to addressing feedback in a timely manner
Repair Authorization
Guidelines for equipment repair and maintenance
- Do not attempt repairs unless specifically authorized
- Report all issues immediately to staff or board members
- Only authorized members may perform solo repairs
- Follow all safety protocols when working on equipment
- Document all repairs and maintenance performed
- Use only approved parts and materials for repairs
Core Principles
Mutual Respect: Every member deserves to feel welcome, safe, and respected. We build our community on mutual understanding and support.
Safety First: The safety and well-being of all members and guests is our top priority. This includes physical safety and emotional comfort.
Accountability: We all share responsibility for maintaining a positive club environment. If you see something, say something.
Continuous Improvement: This code of conduct is a living document. We welcome suggestions for improvement and will update it as needed.
Enforcement & Consequences
How violations are handled and what to expect
We believe in progressive enforcement that focuses on education and improvement. Our goal is to maintain a positive environment while giving members opportunities to learn and grow.
Enforcement Process:
- Minor violations will typically result in a friendly reminder
- Repeated violations may lead to a formal warning
- Serious violations could result in temporary suspension
- Extreme cases may lead to membership termination
- All enforcement actions will be fair, consistent, and documented
- Members have the right to appeal any enforcement action
Reporting Concerns
How to report violations or concerns
If you witness a violation:
- • Approach the person calmly if safe to do so
- • Report to a board member or staff
- • Provide specific details about what occurred
- • Include date, time, and any witnesses
If you're involved in a conflict:
- • Step away from the situation if needed
- • Contact a board member privately
- • Be honest about your role in the situation
- • Be open to mediation if appropriate
Questions About the Code of Conduct?
If you have questions about these guidelines or need clarification, please don't hesitate to reach out to any board member or contact us at hello@columbuspinball.club. We're here to help ensure everyone has a great experience.
Remember: This code exists to protect and enhance our community experience.
Goal: A welcoming environment where everyone can enjoy pinball together.